How often should I have my heat pump serviced?

You should have your heat pump serviced at least once a year. If you use your heat pump for heating and cooling, you should service it twice annually, in the fall and the spring.

What is the life span of a heat pump?

The average life span of a heat pump is 10-15 years. Because heat pumps run year-round to heat and cool your home, they don’t always last as long as a typical heating or cooling system. However, you can extend the life span by ensuring that your unit is routinely maintained by an HVAC professional.

The experience you need, the integrity you demand! Trust and expertise in Lehigh Valley for 130 Years

Service Partner Plans

At Edwin Stipe HVAC & Plumbing, we understand that home maintenance is an important item on your to-do list. We offer our service partner plans to streamline your HVAC and plumbing care and simplify your life. Pennsylvania and New Jersey homeowners can enroll today to receive exclusive perks, including priority scheduling and repair discounts. Plus, with over 130 years in business, you can trust you’ll receive only the highest quality service from our experts.

Our Service Plans

Keeping your home systems operating at peak performance is essential for your comfort and your home’s functionality. That’s why we offer three options of service plans so that our customers can get the services and coverage that they need for their unique home.

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Service Plans

Diamond Plan

As a Diamond Plan member, you’ll receive maintenance for your choice of three systems in your home. Choose from your heating system, AC system, plumbing, or heat pump to get the ultimate peace of mind.
Plan benefits include:

Annual maintenance services
15% discount on repairs
No overtime charges for emergency services*

Gold Plan

As a Gold Plan member, you’ll receive maintenance for your choice of two systems in your home, whether it be your heating system, air conditioner, plumbing, or heat pump.
Plan benefits include:

Annual maintenance services
10% discount on repairs
Reduced overtime charges for emergency services*

Silver Plan

As a Gold Plan member, you’ll receive maintenance for your choice of one system in your home.
Plan benefits include:

Annual maintenance services
10% discount on repairs
Reduced overtime charges for emergency services*

*The following problems are considered emergencies: No heat, no cooling, main drain stoppage, kitchen drain stoppage, property damage pipe leaks, leaking water heater, and gas leaks.

Call Edwin Stipe HVAC & Plumbing today to enroll in one of our service plans.

The Benefits of Our Service Plans

Joining one of our service plans allows homeowners to experience many advantages. Not only will your equipment be safer and more reliable, but it will also last longer and need fewer repairs, helping you save money. As a member, you’ll get exclusive benefits including:

Up to 15% discount on service repairs
Priority scheduling
Preferred customer service
Reduced dispatch fees
Reduced after-hours dispatch fees
Up to 10-year labor warranty on ne HVAC installations
5-year parts and labor warranty on repairs

Call Edwin Stipe HVAC & Plumbing today to enroll in one of our service plans. Our team of trained and experienced technicians will ensure that the HVAC and plumbing in your home are in top-notch condition so that you can rest assured that your most crucial systems are covered. Plus, with our excellent reviews and A+ BBB rating, we’re sure to meet your needs and exceed your expectations. Sign up for a service plan today by contacting Edwin Stipe HVAC & Plumbing.

Protect your home with Edwin Stipe HVAC & Plumbing Comfort Club

Is it time to say goodbye to your old, unreliable HVAC system or make updates to your plumbing system? Say hello to Edwin Stipe HVAC & Plumbing Comfort Club®! For one low monthly payment, we’ll eliminate the hassle of managing and maintaining your heating, cooling, and plumbing system.

Go Next Level with EASE Comfort®

We understand that installing a new heating or air conditioning system can be a significant investment. We help take the stress out of your installation project by offering the EASE Comfort® Program. Through this exclusive program, you’ll enjoy a new, high-efficiency system installation with no money down, no unexpected fees, and a no-hassle maintenance program tailored to your needs.

Our Core Values

Excellence We are relentless in the pursuit of being the very best at everything we do and surpassing our customer’s expectations. We diligently follow our established proven processes to ensure we deliver best-in-class quality workmanship and customer service. We invest in training and developing our team. We strive to get the job completed and done right the first time. We install quality and reliable equipment.

We are honest, forthright, and fair in all of our dealings. We put customers first and always act in their best interest by recommending the best solutions for their situation. We follow through, don’t take shortcuts and take pride in our work. We stand behind our work and honor our commitments. We are straight forward and up front about expectations, cost, and our ability to help the customer. We are truthful and own our mistakes – we will always do the right thing.

We treat others as we wish to be treated. We put the needs of others before our own. We are grateful for the opportunity to serve our customers. We have a positive attitude at all times. We work as a team with respect for our customers and work colleagues. We respect and value the health and property of our customers and colleagues.

We embrace change and continuous improvement. We leverage technology to deliver the speed, quality, efficiency and cost effectiveness of service that our customers expect and provide our team with the best working environment and work life balance in the industry. We bring new products to the market to better serve our customer’s comfort on simplicity and east of use.

Excellence

Integrity

Respect

Innovation

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